Data Protection Policy

FSSA needs to keep certain information about its employees, learners and other users to allow it to monitor performance, achievements, and health and safety, for example. It also needs to process information so that staff can be recruited and paid, courses organized and legal obligations to funding bodies and government complied with.

To comply with the law, information must be collected and used fairly, stored safely and not disclosed to any other person unlawfully. To do this, we comply with the Data Protection Principles, which are set out in the Data Protection Act 1998.

In summary, the data shall:

  • Be obtained and processed fairly and lawfully and shall not be processed unless certain conditions are met.
  • Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.
  • Be adequate, relevant and not excessive for those purposes.
  • Be accurate and keep up to date.
  • Not be kept for longer than is necessary for that purpose.
  • Be processed in accordance with the data subject’s rights.
  • Be kept safe from unauthorized access, accidental loss or destruction.
  • Not be transferred to a country outside India, unless that country has equivalent levels of protection for personal data.

Health & Safety Policy

FSSA is committed to providing a safe, clean & healthy workplace for all faculty & employees. The objective of the safety and health program is to reduce or eliminate disabling injuries and illnesses during the training.

Harassment Policy

FSSA is an equal employment opportunity organization & is committed to creating healthy working environment that enables employees to work without fear of prejudice, gender bias & a harassment free workplace to all employees without regard to race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability.

All disputes subject to Gurgaon (Gurugram) Jurisdication. In case of a complaint or a feedback write to us at and we shall aim to resolve your issue within 72 hours.

Safe-guarding Policy

FSSA commits to protect all learners from maltreatment& ensuring that learners grow up in circumstances consistent with the provision of safe & effective care. FSSA commit to take action to enable all learners to have the best outcomes &immediate response to concerns.

Equality & Diversity Policy

FSSA is committed to developing, maintaining and supporting a culture of equality and diversity in the institute in which staff & learners are treated equitably, and where they can realize their potential whatever their age, race, color, nationality, ethnic origin, creed, disability, sexual orientation, sex, gender identity, marital or civil partnership status, parental status, religion, belief or non-belief, social or economic class, employment status, or any other criteria that cannot be shown to be properly justifiable.

Refund Policy

Please refer to the student handbook for our Refund policy on Professional Qualifications/Continuing Education Programs

Cancellation Policy

Please refer to the student handbook for our Refund policy on Professional Qualifications/Continuing Education Programs

Miscellaneous Policy

  • FSSA is no longer working or intending to work with any host(s) in any city starting 01.01.2018
  • The 100 hours in case of our professional qualifications is blended learning i.e contact hours plus self study.
  • Hours may also vary depending also on city/batch size.
  • Schedule(s), venue and faculty subject to change due to reasons beyond anyone’s control
  • The discount(s)/schemes/offers are at the jurisdiction of FSSA management
  • A lot-of-effort goes into arranging for trainings, venues, learners from different parts of the country, arranging for master trainers (their availability and opportunity cost)
  • Keeping the above in mind, it is not possible to refund the money received for any of our trainings.

The FSSA team/management/Employees/venue partners are NOT RESPONSIBLE for your assumptions/expectations towards and training and/or course. We are following a curriculum which is internationally approved for both our professional qualifications and continuing education courses and we expect the students to thoroughly understand what they are enrolling themselves into.